Quality checklist
Line-specific, signed off by the team lead before anyone leaves.
The Standard
Satisfaction is not a department here. It is the process.

The day and an exact slot — never a window.
A chauffeur brings the crew, on time and stocked.
Scope confirmed, before-photos taken.
Methods matched to your materials.
Checklist, after-photos, ATP swab on Privé.
In your app within two hours, paid digitally.
The check
Line-specific, signed off by the team lead before anyone leaves.
Before and after photos of every room or task.
Five high-touch points measured on Privé cleans — the method used in hospitals.
Signature deep clean
Villa · Emirates Hills
In the app within two hours
ATP hygiene swab
Sample reading · Privé clean

The people
Every crew member is trained in Maison protocols before a first visit. Caregivers are background-checked and first-aid trained.
The European way
Appointments kept, staff screened, everything documented. Keys go to one brand rather than four strangers.
The day and the minute, not a window.
A photo report on every line.
Digital, traceable, receipted.
Preferences and access, shared across lines.
Teams arrive rested and fully stocked.
Every visit documented on the spot.
A consultant sees the house, learns how it runs and proposes a rhythm that fits it.